K-Rep Fedha Services Limited offers professional backstopping services to Financial Services Associations (FSAs). We operate the www.kfs.co.ke website, which provides more information about KFS and the various services/facilities offered, as well as the mobile service applications (the “Services”). As an organization, we take our responsibility for managing our stakeholders’ data seriously. By using these Services, you agree to the collection and use of your information in accordance with this policy. Unless otherwise defined in the Terms and Conditions, terms used in this Data Privacy Policy have the same meanings as in our Data Protection Policy.
When using KFS or FSA Services, we may request that you provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications by informing KFS through the Email provided on the KFS website. We collect several different types of information for various purposes in order to provide and improve our Service to you, including Names, ID/Passport Number, Date of Birth, Gender, Marital Status, Next of Kin Data, Property Details, Postal Address, Religion, and Telephone Number. Some of the purposes for which we collect and process these data include: –
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide FSA member support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
K-Rep Fedha Limited may disclose your Personal Data in good faith and belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or properties of K-Rep Fedha Limited.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
K-Rep Fedha Limited will retain your Personal Data only for as long as is necessary for the purposes set out in the Data Protection Policy. We will retain and use your Personal Data to the extent necessary to comply with K-Rep Fedha Limited’s Data Protection Policy.
For any complaints, kindly send them to dpo@kfs.co.ke